Cancellation, Rescheduling & Tuition Policy

We understand that unforeseen circumstances may arise. The following policies apply to all training courses and events.

Deposits & Payments

All two-day training courses require a 50% non-refundable deposit to secure your seat.

The remaining balance is due no later than 14 days prior to the scheduled training date. Failure to submit the remaining balance on time may result in forfeiture of your seat and deposit.

Cancellations by Participant

4+ weeks prior to course start:

You may cancel and receive a refund of any payments made, less the 50% non-refundable deposit.

Less than 4 weeks prior to course start:

All payments are non-refundable.

Due to limited seating and the hands-on nature of our trainings, tuition is considered committed within 4 weeks of the course date.

Rescheduling

Requests to reschedule must be made at least 3 weeks prior to the scheduled training date.

Approved reschedules may be transferred to a future training date within *6 months** of the original course, subject to availability and course offerings.

There is no guarantee that the same course will be offered again in the same format or capacity.

Requests made within 3 weeks of the training may not be accommodated and may result in forfeiture of all payments.

After Course Start

Once the course has begun (Day 1), no refunds or credits will be issued, regardless of attendance or completion.

No-Shows

Failure to attend a scheduled training without prior notice will result in forfeiture of all payments made. No reschedule or credit will be issued.

Cancellations or Changes by Us

In the rare event that we must cancel or reschedule a training, you will be offered the option to transfer to a future date. If a suitable date is not available, a refund may be issued at our discretion.

Policy Agreement

By placing an order or registering for a training, you acknowledge and agree to the terms outlined in this Shipping, Returns & Training Policy.